Detailed instructions for use are in the User's Guide.
[. . . ] BT Total Broadband User Guide
Contents
Thank you for choosing BT Total Broadband
Two simple ways to set up your service: Easy self-install You'll find it quick and easy to get set up with the handy Quick Start guide on page 3. BT-assisted install For a small charge, a BT Home IT Support engineer can visit and set up your broadband, talk, email and security and give you a brief introduction to the service. Call 0800 876 6542 or go to www. bt. com/homeitinstall We're sure you'll enjoy using BT Total Broadband. This booklet contains all you need to know to set up and use your broadband service, including troubleshooting should you need it. [. . . ] You must leave your router turned on to make and receive BT Broadband Talk calls. You can, however, turn your computer off and still use BT Broadband Talk. You can't make calls to the operator, non-BT directory enquiries or dial-up Internet Service Providers using the BT Broadband Talk service. To make normal calls using your landline, you'll still use your phone plugged into its phone socket via an ADSL filter. You won't, however, be able to take advantage of BT Broadband Talk rates when you make calls using this phone. Please note that BT Broadband Talk doesn't currently support number portability, text relay or Directory Enquiries for disabled customers. For help with your service, go to www. bt. com/broadbandtalk/help
*Means numbers beginning 01, 02 or 03 excluding the Channel Islands. Access to emergency services is provided but calls, including emergency calls to 999 or 112 made via BT Broadband Talk, may not work in the event of a power cut or broadband connection failure. BT Broadband Talk does not currently support number portability, text relay or Directory Enquiries for disabled customers. Touchtone telephone required.
Online security
You can help protect yourself, your family and computer from viruses, hackers and unwanted content. To activate or check your security: · Option 1 customers: get the peace of mind that comes with Norton AntiVirusTM and Norton Personal FirewallTM for a small charge, by subscribing to BT NetProtect at www. bt. com/btnetprotect · Option 2 and 3 customers: if you don't have your BT Yahoo!Online Protection, please install it at bt. yahoo. com/getprotected To find out more about your security, go to www. bt. com/setup/protect
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Email service
You can access your email by using either: · webmail at bt. yahoo. com/webmail or · an email program such as Outlook Express To find out more about setting up and using email, go to www. bt. com/setup/start
BT Digital Vault protecting and sharing your photos and files online
You get a FREE BT Digital Vault with your BT Total Broadband service. This means you can back up and share your precious photos and files online and access them from any internet-connected computer. Start backing up your photos and files online for FREE at www. bt. com/digitalvault
BT Fusion saving money on mobile calls at home
You can route calls through your broadband connection using BT Fusion and enjoy four minutes' mobile talk time for only one of your valuable inclusive minutes. To find out more about BT Fusion, go to www. bt. com/setup/fusion
BT Home IT Support: one-to-one help from IT professionals
Need help setting up your wireless broadband securely?BT Home IT Support advisors can offer you straightforward, jargon-free help on a wide range of 2 IT issues over the phone1 or in person. To find out more, call 0800 876 6542 or go to www. bt. com/homeitsupport
1. £9. 99 per month with minimum 3-month subscription or £25 one-off fee for a single call. Engineer visits: costs start from £50.
BT Vision bringing you Freeview TV and on demand entertainment
This new digital TV service gives you access to Freeview digital TV and radio channels via a rooftop aerial, plus a great range of on demand entertainment sent to you via BT Total Broadband. And there's streaming TV and TV on demand, including top-quality programmes like Film4, BBC Three, Sky Sports News, BBC News 24 and CBeebies all at the touch of a button. To find out more about BT Vision, go to www. bt. com/setup/vision
Managing your accounts
To view and pay BT bills, choose paper-free billing, review your profile, change your account password and postal address, go to www. bt. com/setup/manage
BT FON using wireless when out and about
You can enjoy the freedom provided by wireless connections when you're out and about. Your BT Total Broadband package includes optional membership of the BT FON Wi-Fi Community. * Once you join, you can have inclusive Wi-Fi internet access in hundreds of thousands of locations around the world. [. . . ] Don't expose your router to rain, water, moisture or direct sunshine. Keep your router away from sources of heat such as heaters or radiators. Not only will it make your warranty void, it may expose you to dangerous voltage or other hazards. For better performance, don't place your router on a television or computer monitor. [. . . ]