User manual IOMEGA EN325401

[. . . ] drive TM atapi Installation Guide · · · Installation and Configuration Troubleshooting Drive Specifications For Integrator / OEM Only 1 00 Table of Contents Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1 Check system requirements. · · · · · Pentium or higher IBM-compatible computer (recommended) Empty 31/2 or 51/4 inch drive bay with front panel access Embedded IDE interface or IDE card Windows NT, Windows 95, Windows 3. 1, or DOS version 5. 0 or higher Iomega Tools software (included with the Zip ATAPI drive) Installation Guide BIOS Support: It is recommended that BIOS support for the Zip ATAPI drive be disabled in the CMOS setup. [. . . ] Your Zip drive will have its own drive letter, and you can store and copy files to and from the Zip drive using the same methods you use for other drives. For additional information on using the Zip drive and Tools software, refer to the Zip ATAPI User's Guide and to the README. TXT file on the Windows/DOS Install diskette. 12 Troubleshooting If you encounter a problem while installing or using your Zip drive, check this section for help. CAUTION Electrical power should be turned off before connecting or disconnecting any cables; otherwise, computer equipment could be damaged. 1 The green busy light on the Zip drive does not turn on. (a) Make sure the computer is receiving power. (b) Make sure the power cable connection to the Zip ATAPI drive is secure. (c) Make sure there is a disk in the drive. Troubleshooting 2 The Zip drive is not assigned a drive letter, or the Iomega software cannot find the Zip drive. (a) Make sure pin 1 is properly connected on all IDE interface connections. The stripe on the interface cable should align with pin 1 on each connection. If the cable does not have a keyed connector, make sure the connector is not shifted a pair of pins. Refer to the configuration information in step 5 of the installation instructions. (c) If there is another drive on the same IDE channel, make sure it is also properly configured. Refer to the documentation that accompanied the other IDE drive for configuration information (often this information is on the hard disk case). If you cannot locate the documentation, contact the manufacturer of the drive. (d) Make sure BIOS support for the Zip ATAPI drive is disabled in the computer's CMOS setup. Note that this may require turning off autodetection for the Zip ATAPI drive. Refer to the Owner's Manual for the computer if you need instructions on disabling autodetection. If you are unable to disable BIOS support for the Zip drive in the CMOS setup and the Zip ATAPI drive does not appear on the system, the computer may have an incompatible BIOS that does not correctly understand removable ATAPI drives. You may be able to solve the problem by obtaining an updated BIOS from the computer manufacturer. If an updated BIOS is not available, it may be possible to install the Zip ATAPI drive successfully using an add-on IDE card. 13 (e) Make sure the software drivers for the Zip ATAPI drive are correctly installed on the computer system. The necessary drivers are included with the Iomega Tools software package. Carefully follow the installation instructions given for the computer's operating system in step 17 of the Installation Guide section. (f) If the computer's operating system is Windows 95, make sure the system is running in 32-bit mode (Protected mode). To check whether the system is running in 32-bit mode, right mouse click on My Computer and select "Properties. " Click the "Performance" tab and check that "File System" and "Virtual Memory" are listed as 32-bit. If the mode is 16-bit, refer to the Windows 95 documentation for instructions on improving the system performance to 32-bit. (g) Some IDE hard drives do not work properly unless they are in a certain position on the IDE cable. [. . . ] 10, 000 minimum 13 16 Environmental Limits Operating Temperature* Drive with disk inserted . . . . . . . . . . . . . . . . . . . . . 10° to 51°C (50° to 123°F) * Operating temperature limits must not be exceeded at the head / disk interface. Storage Temperature (6 months) Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -22° to 51°C (-8° to 123°F) Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -22° to 51°C (-8° to 123°F) Shipping Temperature (96 hours) Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]