User manual NOVELL INTELLISYNC MOBILE SUITE 7.0 SECURE GATEWAY ADMINISTRATOR GUIDE 04-2006

[. . . ] Intellisync Mobile Suite Secure Gateway Administrator's Guide Version 7. 0 April 2006 PUBLISHED BY: Nokia Enterprise Solutions 200 North Point Center East, Suite 600 Alpharetta, GA 30022 Copyright © 2006 Nokia. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation. Other trademarks mentioned are the property of their respective owners. Therefore we reserve the right to make changes and improvements to any of the products described in this document without prior notice. [. . . ] This file is automatically created after you have added each server(s) to the cluster. Modifying the securegateway. properties file After you install Secure Gateway on each server, you must modify the securegateway. properties file on each server. From the C:\Program Files\SecureGateway\CommSvr\conf directory, open the securegateway. properties file. Define the Secure Gateway shared path for the cluster by entering the following property: SecureGatewaySharedPropertiesPath=\\\\<DNS hostname or IP address>\\<drive>\\<path>\\ This path is the fault-tolerant location for the shared properties file. If the shared properties file does not exist, it is automatically created in the shared path. Repeat steps 1-3 for each server in the cluster. Intellisync Mobile Suite Secure Gateway Administrator's Guide 1­7 Installing Secure Gateway Setting up a Secure Gateway cluster Adding Secure Gateway servers to the cluster To add the servers to the Secure Gateway cluster, complete the following steps: 1. From the shared properties path, open the sgsharedprop. properties file. Define the Secure Gateway cluster servers by entering the following property fore each server: SecureGatewayAddress<1-N>=<DNS hostname or IP address> 3. A locked copy of the shared properties file is loaded on each server in the cluster. If you are setting up a cluster outside of the shared network, you must copy the sgsharedprop. properties to each server. Any changes to the sgsharedprop. properties file will have to be manually updated on each server. Intellisync Mobile Suite Secure Gateway Administrator's Guide 1­8 CHAPTER 2 Configuring the Secure Gateway This chapter offers information for configuring the Secure Gateway after installation. Turns on another layer of AES encryption between Mobile Gateway and Secure Gateway servers. Set value to 1 if Secure Gateway server is outside the corporate firewall. Regardless of this setting, all communication between the IMS server to devices is always encrypted. WebCommonDomainName= AdminForceSecureConnection=0 AdminTimeoutMinutes=15 EncryptMobileGatewayConnection=0 Intellisync Mobile Suite Secure Gateway Administrator's Guide 2­3 Configuring the Secure Gateway Configuring the Secure Gateway properties file Debugging and logging The following properties define and manage debugging and audit logging for Secure Gateway (default values shown): Property LoggingLevel=0 Description Sets debugging logging for Secure Gateway. Logging will appear in a file <secure_gateway_mm_dd_yyyy_n. log> located in the default installation log directory. The Secure Gateway server automatically picks up the change in two minutes. LoggingLevel property can be set from 1 (basic information) to 10 (detailed information). Specifies the number of days to keep logs before deletion. SecureGatewayLogExpirationDays=8 HTTP server The following properties define and manage HTTP server settings for Secure Gateway (default values shown): Property HttpIPAddress= Description Defines the IP address to listen for HTTP connections. Defines the port to listen for HTTP connections (includes Mobile Gateway servers and devices). Defines the port to listen for TCP connections from Mobile Gateway servers. Defines the port to listen for HTTPS connections (includes Mobile Gateway servers and devices). Set to zero (0) to not listen. HttpPort=80 SecureGatewayPort=80 HttpSSLPort=443 Intellisync Mobile Suite Secure Gateway Administrator's Guide 2­4 Configuring the Secure Gateway Configuring the Secure Gateway properties file Secure Gateway cluster configuration The following properties define and manage settings for a Secure Gateway cluster configuration (default values shown): Property SecureGatewaySharedPropertiesPath= Description Defines the path of the sgsharedprops. properties file. Used for Secure Gateway clusters. For more information on Secure Gateway clusters, refer to "Installing a Secure Gateway cluster" on page 1-7. Web tunneling Secure Gateway acts as an authenticated reverse-proxy and enables you to route HTTP requests to the Mobile Gateway behind the firewall. [. . . ] The properties are added to the securegateway. properties file with the values encrypted. Restart the Secure Gateway service. Intellisync Mobile Suite Secure Gateway Administrator's Guide 2­10 CHAPTER 3 Troubleshooting Secure Gateway This chapter contains helpful hints for troubleshooting Secure Gateway issues. Troubleshooting Secure Gateway issues . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Troubleshooting Secure Gateway Troubleshooting Secure Gateway issues Troubleshooting Secure Gateway issues This section provides steps to follow to help identify, isolate, and resolve sync or push related issues with Intellisync Mobile Suite and Secure Gateway. Verify server name values and connections 1. From the Windows Start menu on the Intellisync Mobile Suite server, choose Programs, Intellisync Mobile Suite, and then choose Admin Console. [. . . ]